To place a freight order, you will need documents such as the sender and receiver details, sales invoice, item list, and packaging type. Depending on the type of cargo, additional documents like health certificates, insurance policies, and export permits may be required.

Yes, in most cases, it is possible to edit the recipient's information (such as address and contact number) before the shipment is delivered. To do this, you need to contact customer support or submit a request to change the information through the user profile section.